Audit Trail

The Audit Trail provides a comprehensive log of user activities and changes in the FAI platform. It records who performed each action, what was changed, and when it happened, offering full transparency and accountability for system events.


Key Benefits

  • Accountability & Compliance: Maintain a clear record of critical actions for audits and compliance with regulatory and internal standards.

  • Troubleshooting: Quickly identify changes and responsible users during issue investigations.

  • Change Tracking: Monitor configuration changes across devices, sites, accounts, and data to detect unauthorized or accidental edits.

  • Operational Insight: Understand user behavior and verify procedures by reviewing audit logs.


How to Access

Navigate to the Audit Trail page via: (FAI Menu) Administration > Audit Trail


Who Can Access

Only users with the Account Owner role (or equivalent) can access the full activity log, ensuring sensitive data is restricted to authorized personnel.


What You See

The Audit Trail displays a table of all recorded events (actions) within the account. Each row includes:

  • User

  • Action type

  • Affected asset

  • Date/time of the event

  • Additional context


Table Columns

Column
Description

User

Username of the person who performed the action

Account

Account in which the action occurred

Action Type

Type of action (Create, Update, Delete, Log In/Out)

Asset Type

Object involved (Account, Device, Site, etc.)

Event Date

Timestamp of the action

Event Details

Additional context or changes made

IP Address

Origin IP of the action

Application Type

Platform used (Web Platform, App Platform, Data Curator, etc.)


Table Filter Options

You can filter events using the following:

  • Account: Filter to a specific account.

  • User: Filter by username.

  • Action Type: Select actions like Create, Delete, Log In/Out.

  • Application Type: Choose platform (e.g. Web, Data Curator).

  • Asset Type: Focus on specific object types (e.g. Device, Dashboard).

  • Date Range: Define start/end dates for filtered activity.

Use combinations of filters to refine your view. For example, see all Device Update actions by a user this month.


Table Controls and Actions

  • Manage Columns: Customize which columns are visible and their order.

  • Freeze Columns: Pin key columns (e.g. User, Action Type) for easier scrolling.

  • Refresh: Reload data to reflect the latest events.

Tip: Use the Manage Columns tool to show/hide and rearrange columns. Freeze important ones to keep them visible while scrolling.


Actions Logged by the Audit Trail

User Login/Logout

  • All sign-ins and sign-outs with timestamp and user ID.

Account Management

  • LoginUser, LogoutUser, RemoveUserFromGroup, RemoveUserGroup, UpdateGroup, CreateGroup, UpdateUser, CreateUser, CancelInvitation, ExtendInvitation, UpdateOrganizationsForUser, DeleteUser, CreateOrganization, UpdateOrganization, DeleteOrganization, AddUserToOrganization, RemoveUserFromOrganization, SetAccountPermissions, DeleteAccountPermissions, UpdateTechnicalAlertGroup, DeleteTechnicalAlertGroup, UpdateTechnicalAlertGroupStatus, UploadAccountImage, UpdateAccountSecuritySettings, CreateCustomAttribute, UpdateCustomAttribute, DeleteCustomAttribute

Sites

  • ArchiveSite, UpdateSiteLocation, UpdateDisplayName, UpdateSiteAccount, CreateSiteAndDevice

Subscription

  • UpdateRenewalDate, UpdateSubscriptionManager, UpdateSubscriptionManagerUsageAlerts

Reports

  • CreateReportTask

This list reflects the major currently tracked actions. As the platform evolves, more actions may be added to extend oversight capabilities.

Last updated