Viewing Technical Alerts

You can list all technical alerts that have been defined in your Account.

To view all device technical alerts:

1. In the left panel, navigate to Account Management.

2. Select the Technical Alerts tab.

3. View the technical alerts listed on the Technical Alert table.

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The table shows, for each technical alert:

• Whether the alert is sent in an SMS text message, email, or voice alert.

• Whether an alert is sent when communication is Delayed or Interrupted beyond a certain threshold.

  • An empty cell indicates that no alert is sent if communications are delayed or interrupted.

  • Note: Each device has its own Delayed Transmission and Interrupted Transmission thresholds, which are set at the device level, as described in Setting the Device Reporting Profile.

• The internal humidity threshold.

  • If the internal humidity level in the device rises above this threshold, a humidity threshold alert will be sent.

  • An empty cell indicates that no alert is sent for humidity levels.

• The internal battery threshold.

  • If the internal battery level falls below this threshold, a battery threshold alert will be sent.

  • An empty cell indicates that no alert is sent for battery levels.

• The Power Source Switch:

  • If this option is enabled, the threshold will be activated whenever the device switches its power source—whether from the internal battery to an external power supply or vice versa.